How PetPhone redefines safety and emotional connection

For 120 million pet households worldwide, every minute apart from their furry companions is filled with mutual anxiety. How to protect pets more effectively is not just about safety—it also involves emotional needs.

As a leading innovator in this transformation, uCloudlink (NASDAQ: UCL) has launched the world’s first smartphone for pets, PetPhone, offering a groundbreaking solution for emotional bonding and real-time protection.

Moving beyond one-way monitoring, PetPhone, as the world’s first pet smartphone, ushers in a new era of genuine emotional interaction between pets and owners—enabling real-time communication and remote companionship, bringing owners peace of mind and pets more happiness.

Real-time emotional connection through two-way communication

Owners can initiate instant voice calls with a single tap to soothe their pets, just as if they were right beside them. It’s no longer one-way monitoring but real-time boundless companionship.

PetPhone also empowers pets with the ability to “express” themselves. Using AI emotion recognition technology, it detects pets’ emotional fluctuations (such as anxiety, excitement, or fatigue).

The system allows pets to trigger calls, sending signals to their owners when they need care, enabling two-way emotional value exchange between pets and humans.

Case study

Xiaowei, a Shanghai-based pet owner, received a PetPhone alert at 3 AM—her Ragdoll cat, “Nuomi,” was showing signs of anxiety. She immediately used the two-way call feature to speak to Nuomi in real time and played a customized soothing recording. Within just 10 minutes, the previously restless Nuomi calmed down and fell asleep peacefully.

Addressing the limitations of traditional GPS collars

Many pet owners may have tried traditional GPS collars, but the results are often disappointing. Due to signal blind spots, inaccurate indoor positioning, and short battery life, many users rate these devices poorly. Data shows that in densely built areas, GPS errors can exceed 50 meters, making it difficult to quickly locate lost pets.

GPS relies on satellite signals, but environments like underground garages and high-rise buildings significantly reduce its accuracy. Thus, relying solely on GPS is no longer sufficient for modern pet households.

Advanced tracking powered by CloudSIM and six-fold technology

uCloudlink’s PetPhone resolves these challenges by incorporating with its six-fold positioning technology and CloudSIM technology.

Whether in New York’s subway tunnels or Norway’s snowy wilderness, PetPhone achieves precision tracking within 5 meters using GPS, LBS (cell tower positioning), and Bluetooth signals.

Even more impressive is its “Active Radar” feature—when a pet comes within 100 meters of the owner, the device emits light and sound signals to help quickly reunite them.

What is CloudSIM technology?
CloudSIM aggregates multiple carrier networks, allowing the device to connect without a physical SIM card. This card-free design enhances waterproofing while enabling seamless global connectivity.

Building a pet social network

Have you ever imagined that pets could have their own social circles? PetPhone not only helps owners locate nearby pet parks but also introduces a “Tap-to-Make-Friends” feature, allowing pets wearing the device to exchange owner information, creating a new pet social ecosystem.

Social interaction plays a vital role in a pet’s emotional health, particularly for dogs. Facilitated playdates can help reduce loneliness and encourage activity.

Integrating AI and big data for proactive health monitoring

Beyond emotion recognition and social features, PetPhone plans to introduce AI health diagnostics, tracking pets’ activity levels and behavior patterns to warn of potential health issues. For example, a decline in movement could prompt alerts about possible joint problems.

Why monitor pet’s activity data? Activity levels are a key health indicator. A sudden drop in a dog’s movement, for instance, may signal joint pain or other illnesses.

The future of the pet economy: the rise of emotional consumption

Mr. Chaohui Chen, CEO of uCloudlink, stated: “We’re not just selling hardware—we’re building a new member of the digital family.” Through competitive hardware and subscription services, PetPhone not only solves the problem of lost pets but also creates more opportunities for emotional bonding. In the future, pet smart devices will evolve beyond mere trackers, advancing toward a comprehensive “digital ecosystem.”

As part of the family, pets need not just safety but also emotional care. The launch of PetPhone redefines pet smart hardware, offering 120 million pet households worldwide a new way to protect and connect. Moving forward, more technological innovations are expected to help every pet family live a happier life.

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